INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is ARRA?

ARRA is an online retailer specializing in high-quality upholstered furniture. We offer a wide range of sofas, chairs, ottomans, and other upholstered pieces to enhance your home decor.

What types of upholstered furniture does ARRA offer?

ARRA offers a diverse selection of upholstered furniture including sofas, sectionals, loveseats, armchairs, dining chairs, ottomans, and benches. We cater to various styles and preferences to suit different home interiors

Are the materials used by ARRA sustainable?

Yes, sustainability is a priority for ARRA. We strive to use eco-friendly materials in our furniture whenever possible. Our products are crafted with attention to environmental impact and durability.

Can I customize the upholstery fabric or color of my furniture?

Yes, ARRA offers customization options for upholstery fabric and colors on select furniture pieces. Please check individual product pages for customization availability and details.

How do I place an order on ARRA's website?

To place an order, simply browse our website, select the furniture item(s) you wish to purchase, customize if desired, and add them to your cart. Proceed to checkout where you can review your order and make payment securely.

What payment methods does ARRA accept?

ARRA accepts payments via major credit cards (Visa, MasterCard, American Express), debit cards, and net banking. We also offer convenient payment options like digital wallets where available.

Does ARRA offer home delivery?

Yes, ARRA provides home delivery across India Shipping costs and delivery times may vary depending on your location and the size of the furniture item(s) ordered.

What is ARRA's return policy?

ARRA offers a hassle-free return policy within [number] days of delivery for eligible products. Please refer to our Returns & Exchanges policy for detailed instructions and conditions.

How can I track my order from ARRA?

Once your order is confirmed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

How can I contact ARRA's customer service?

For any inquiries or assistance, you can reach ARRA's customer service team through our website's contact form, via email at support@arra.co.in, or by phone at 8287031305 . Our team is dedicated to providing excellent customer support.